"we have been mastering the craft for generation"
"Select from our collection or create your own" - Your dream our craftsmanship.
"We source the best cashmere with finest micron and length"
"We use the best available dye, free from chrome"
"lets join hands to work together - we want our customers to work and feel like partners"
Most frequent questions and answers
Our company is located in the outskirt of Kathmandu Valley. It is 40 mins drive from Royal Palace, Durbar Marg. Our factory is nestled in the lap of Chandragiri Hills and gives an excellent panoramic view of the valley from top of this hill.
Placing order can be little tedious to begin with but we will do our best to help you narrow down your selection and propose the best product. You can choose the product from our website and send a screenshoot of the picture. Further, we can send other options available from our archive through email. For faster service we will provide a dedicated whatsapp or Viber contact who can handle your queries promptly.
We accept bank Transfer to our company account. We have account with Standard Charter bank which is an international bank. We can also work through LC ( letter of Credit) if the order amount is substantial.
For small orders, we do accept Credit Cards or Western Union transfer.
For bulk orders we use cargo for shipment over 25 kg. For small orders we can use any choice of your courier or our shipping partner DHL. For more relatively economical courier we use Aramex.
It takes up to 4-5 days for delivery around the world.
For queries – (firstname.lastname@example.org)
For instant queries – viber or Whatsapp +9779802015890
Direct line to the boss + 977 9802015890 ( Urgent Matters only)
Direct Email to the boss – ( email@example.com)
Our in house production capacity is 4000 pieces per month in 1 shift. If required we can run 2 shift to increase production by another 50-60% giving total output of 6000 pieces per month.
For bulk orders we will send your production sample for approval. Once approved we will make as per the final Production sample. In event of wrong delivery we will accept return of the goods, if provided with genuine reason for return within 5 days of receiving the goods. The value of goods will be credited upon return after deducting the shipping charges.
We have been working in the business for over 7 years as Red Cashmere and this company is a unit of Nepal Pashmina Industry which has history of over 30 years in this business. Over time we have built relationship with suppliers and buyers. In between we have done many lab test for our material and we have 100% pass record. Our products for brands gets tested by our customer. A copy of lab test with purity test can be provided upon request from for significant order quanity.